Any products delivered to the customer in unsatisfactory condition may be refunded, we will request photos of the damaged product and/or a detailed explanation of this issue. The item will either be replaced or you will receive a credit to your account for the item. To report an issue as a wholesale customer, please email Peter at email@example.com. All buying club members can contact Laura at firstname.lastname@example.org.
All orders submitted must be paid for; refunds are not available if you forget an item or forget to get your order entirely.